What's the difference between a receipt and an invoice? | SumUp Invoices (2024)

As a business owner, you’ve likely heard of the terms ‘invoice’ and ‘receipt’. However, the difference between these documents isn't always clear.

Invoices and receipts are both documents that are issued during the sales process, but they each have different functions.

This article explains what invoices and receipts are, how they differ and what information needs to be included on them. A sample invoice and receipt are also provided.

What is an invoice?

An invoice is a document issued by a business to its customer once it’s time for the customer to pay for the provided goods or services. It’s an official request for payment and also acts as a proof of sale for your business and your customer.

Since invoices are official business documents, there are mandatory invoice fields that need to be included in them. This includes your business and customer’s name and address, an invoice number, the date of issue, the payment due date, a breakdown of the goods or services sold and the total amount due.

If your business is registered for VAT in the UK, you’ll need to issue a VAT invoice which includes further VAT information.

Invoices are usually issued after the goods or services have been provided, but before the payment has been received.However, it is also possible to issue an invoice after the payment has been made, in place of a receipt.

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What is a receipt?

A receipt is a document issued by a business to its customer after the customer has paid for items or services. It acts as a proof of payment for both your business and the customer.

Payment receipts should include your business details, the original invoice number (if applicable), the date of payment, the amount paid and any remaining balance.

Any time a payment is received from a customer, a receipt should be issued. This includes deposits or partial payments.

The difference between an invoice and a receipt

Invoices and receipts have different purposes as they’re issued at different stages of the sales process. Invoices are commonly issued prior to the customer sending the payment, whereas a receipt is issued after the payment has been received. The invoice acts as a request for payment, and the receipt acts as a proof of payment.

This also means each document requires different information. The invoice should include a detailed breakdown of the products and services, whereas the payment receipt only needs to show the amount paid and any balance due. Both documents should be clearly labelled as “Invoice” or “Receipt”.

Since invoices offer more information than receipts, businesses can opt to send a paid invoice in place of a receipt. It should be clearly marked that the remaining balance due is 0.

Do I need to issue both an invoice and a receipt?

Depending on your industry and business structure, you may not need to issue both an invoice and a receipt.

In the UK, invoices are only mandatory if both your business and your customer are registered for VAT. However, most businesses, regardless of VAT status, opt to issue invoices for business-to-business (B2B) sales to keep a thorough record of their income for tax purposes.

You can find more information about which sales need an invoice and when it’s recommended in our article: "Which sales require an invoice?"

Receipts, however, should be issued any time a payment is received from the customer. If you’re accepting a payment that is made immediately upon providing the goods or services, you don’t need to issue an invoice, but can offer a receipt as proof of payment.

This is both for the customer's benefit, and your own. It reassures the customer that they've paid correctly and ensures your business keeps track of which payments have been made.

In some cases, like in restaurants, the customer may decline a receipt. This is also fine, but it’s important that it was offered.

Sample invoice

Below, you’ll find an example of an invoice created with SumUp Invoices. All of the mandatory invoice fields are included, and an online payment link is added so the customer can pay instantly online.

Sample receipt

Here’s an example of a receipt issued through SumUp. The business details and amount paid is included. This is an example of a receipt for a sale that didn’t require an initial invoice. Therefore, the original invoice number isn’t included.

How do I create invoices and receipts with SumUp?

SumUp offers a variety of business solutions, including invoices and payment receipts.

With SumUp Invoices, you can create invoices using an online template and send them directly to your customers via email, WhatsApp, text or another method.

SumUp offers several different payment options including card readers, payment links and QR codes. Each time you accept payment from a customer, you have the option to send a receipt to the customer’s email or print it with a card reader printer.

If your customer pays an invoice via the invoice payment link, the receipt will include the original invoice number. If your customer pays via another method, like a card reader, this will exclude the invoice number.

SumUp is therefore ready to offer a solution for every business, whether you issue invoices or not.

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What's the difference between a receipt and an invoice? | SumUp Invoices (2024)

FAQs

What's the difference between a receipt and an invoice? | SumUp Invoices? ›

Invoices and receipts have different purposes as they're issued at different stages of the sales process. Invoices are issued prior to the customer sending the payment, whereas a receipt is issued after the payment has been received. The invoice acts as a request for payment, and the receipt acts as a proof of payment.

What is the difference between a receipt and an invoice? ›

An invoice is not a receipt and the key difference between the two is that an invoice is issued before payment as a way of requesting compensation for goods or services, while receipts are issued after payment as proof of the transaction.

Should I issue an invoice or a receipt? ›

Invoices outline which goods and services a customer needs to pay for, as well as the terms of payment, including when the payment is due. A receipt is issued as a proof of payment; as such, you should only issue a receipt to a customer if they have provided payment for a transaction.

Can an invoice be used as a receipt? ›

Can an invoice ever be used as a receipt? Since an invoice is a request for payment, not proof of payment, you shouldn't use an invoice in place of a receipt. Once a customer or client pays your invoice, make sure to provide a separate receipt.

Can a receipt look like an invoice? ›

The invoice should include a detailed breakdown of the products and services, whereas the payment receipt only needs to show the amount paid and any balance due. Both documents should be clearly labelled as “Invoice” or “Receipt”.

Can I use an invoice as proof of payment? ›

Is an invoice proof of purchase? Although invoices may be used as proof of having requested goods or services, or as proof of an outstanding formal agreement between a buyer and a seller, they do not provide proof that a service has actually been paid for.

Are invoices legally binding? ›

An invoice is not a legally binding agreement—but it does serve as a record of a transaction. It's evidence a product was delivered or a service was rendered and an amount is due in return.

When should you use an invoice instead of a sales receipt? ›

Receipts contain information about a completed payment, including the date and amount paid. How they're used in accounting: Receipts record a completed sale, so you'll record them as income. Invoices mean the customer still has to pay you, so you'll record them as accounts receivable.

Which is better sales invoice or official receipt? ›

Each document differs based on the type of sale they cover. Sales invoices are for the sale of goods or property, while official receipts are for the sale of services or leases of property. Both are considered principal evidence for these transactions. In other words, they're definitive proof that they happened.

Who gets the original invoice? ›

The ORIGINAL invoice, receipt, demand note or credit note goes to the CUSTOMER. The duplicates stay inhouse with the company because duplicate or triplicate copies are … internal records.

Can invoice replace receipt? ›

No, these documents are not the same and are issued at different times of the sales process. An invoice is issued when a full agreement has been made in the sales of goods or services. Once a customer makes the payment to the receiving business, a receipt should be issued as soon as possible, if not on the spot.

Do invoices and receipts go together? ›

The invoice lists the relevant services or products and advises the customer of the total payment due. Therefore, it precedes the receipt. After a customer receives their invoice and makes the appropriate payment, they receive their receipt as proof of payment.

What is the purpose of an invoice? ›

The primary purpose of an invoice is to formalize the agreement between the seller and the buyer regarding the sale of goods or services. Invoices serve several essential functions: Request for Payment: An invoice is a formal request for payment, specifying the amount due and the due date.

Is the receipt valid as invoice? ›

There's a difference between receipts and tax invoices. A receipt is a document that shows proof of purchase and allows you to return damaged or faulty goods to the business selling it. A tax invoice is a document shows the price of a purchase, as well as whether GST was collected.

Do receipts count as invoices? ›

Invoices and receipts have different purposes as they're issued at different stages of the sales process. Invoices are issued prior to the customer sending the payment, whereas a receipt is issued after the payment has been received. The invoice acts as a request for payment, and the receipt acts as a proof of payment.

How legal is a receipt? ›

Receipt has two legal definitions: (1) A legal document evidencing a buyer has purchased and taken possession of the goods. A receipt can range from a small paper itemization of goods purchased in a retail setting to a document that a person storing an item has to prove another's ownership (i.e. a warehouse receipt).

Is invoice an official receipt? ›

The sales invoice typically includes information such as the seller's name and contact details, buyer's name and contact details, item description, quantity, price, and any applicable taxes. An official receipt, on the other hand, is a document issued by a seller to a buyer as proof of payment received.

What is the purpose of the invoice? ›

Why do you need an Invoice? Businesses need to create invoices to ensure they get paid by their clients. Invoices serve as legally enforceable agreements between a business and its clients, as they document services rendered and payment owed. Invoices also help businesses track their sales and manage their finances.

Do I need an invoice to pay someone? ›

For in-person sales, you can simply offer the customer a payment receipt. However, if the customer requests an invoice, you should give them one.

Can I issue an invoice after payment? ›

Yes. An invoice MUST always be issued after you have completed the order from the customer. The invoice is to notify the customer that payment is needed, and once the customer receives the invoice, they are required to make payment for the service or product provided.

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